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CUB’s robot to handle cash soon

Plan is to utilize robot for a few different assignments

City Union Bank (CUB), which has sent robots to answer client questions at its branches, is reinventing a machine for gathering money from clients, an authority said.

The robot, named "Lakshmi," is conveyed at its T. Nagar branch in Chennai. It is at present noting client inquiries.

Presently, it had been reconstructed to acknowledge money.

"As of now, trials are on and the robot will begin gathering money amid the principal seven day stretch of September," said the bank official.

"Utilizing facial acknowledgment instrument, the robot effortlessly distinguishes the client. All that you need to do is to hand over the money to Lakshmi, which will be remaining beside the teller. It will store the cash in the extraordinarily made tallying machine and a SMS will be sent to the client affirming the exchange," he said.

Working on an Artificial Intelligence stage, the robot answers 120 inquiries prone to be postured to it by stroll in clients in English and Tamil. Soon, it will begin connecting in Telugu moreover.

"The robot was drafted into administration to answer routine inquiries. However, soon, we discovered that it can deal with a few different undertakings at the same time. It has decreased the work weight of approximately 15 authorities," said N. Kamakodi, overseeing executive and CEO. "We are the primary bank in the nation to present a robot and furthermore that which talks in territorial dialect," he said. "Numerous more components will be included the coming months. In spite of the fact that it has been foreign made from France, the equipment and programming are produced by a Coimbatore-based firm. We have contributed near ₹7-8 lakh," he said.

At present,CUB had conveyed robots in around five branches, including Kumbakonam and Coimbatore. In a year, the machines will be conveyed in more than 100 branches, he said.

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